| Truck Manufacturers
The Decisiv Service Management Platform can revolutionize the customer/service location relationship. By providing truck manufacturers with a common service initiation and write-up process that can be deployed across their entire North American service network, Decisiv forms a bridge to customers, capturing and maintaining fleet requirements and providing them electronically to service locations at the point of the service.
Transportation fleets are looking for an improved and consistent service experience from OE truck manufacturers. The service process, while critical to the customer ownership experience, has received little in the way of process improvement or technological advancement in decades. The result is a highly inconsistent process resulting in distrust, loss of revenue, haggling over transactions and poor communication between the customer and the truck OEM's branded service network.
Service is the differentiator for the next decade in the truck market. Customers expect more from your service network. With Decisiv, truck owners will view service locations as a highly informed and uniquely qualified network of maintenance and repair facilities that guarantee a service process that meets their requirements every time, all the time.
Let Decisiv help you deliver and win back service business by providing customers with a consistent branded experience, customized to their unique needs, anywhere in North America. Contact us today to help you build a branded version of the Decisiv Service Management Platform for your service network.
For more information, contact us.
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